During an internal audit, an auditor will need to speak to people at different levels and authorities within the business - such as:
- The person who has overall accountability for the process, system or control
- The person who conducts the process on a day-to-day basis
- If auditing the awareness of employees, a random sampling of employees, chosen by the auditor, from different areas of the organisation will be needed
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Our URM consultant was really thorough, genuinely helpful and contributed real value literally within the first few minutes of our session by pointing out some (not-so-obvious) details of the new version of ISO 27001 that we hadn't been aware of until then. He then proceeded with a very well-prepared run-through and explanation of the controls in scope for our upcoming internal audit. Definitely a highlight and overall, very positive experience for us!
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