Consultancy

After a bad experience with a previous provider, we looked to URM for QSA support. The URM QSA we have worked with is phenomenal, and considerably better than our previous QSAs. My team enjoy working with him, and find him to be extremely credible and effective. Whenever we have asked our QSA and account manager whether additional work is required outside of the annual cycle, there has never been a hard sell of any of URM’s services, and instead offer advice based on our compliance requirements and business needs. Our URM QSA always consults with the aim of making compliance as straightforward as possible, and pointed us towards a way of significantly minimising and streamlining our assessment scope that neither we nor our previous PCI DSS consultancy provider had considered.

I Have been very impressed with the delivery of both the ISO 42001 webinar and last weeks 27001 and will certainly keep URM in mind with regard to any services in the future.

We cannot thank URM enough for their help in ensuring our business is GDPR compliant. Both the gap analysis conducted and the in-depth assistance with the ROPA were made much easier and understandable with URM’s help. I would like to give particular thanks to URM's Consultant for providing us with the best guidance and making a famously complex topic comprehensive, and to our Account Manager for helping make sure all our needs were covered.

We used URM as we had a large amount of information to redact for a Court of Protection case and neither had the time nor the knowledge to be able to complete this appropriately. URM were suggested to us and we made contact. They responded very quickly and were able to explain their role, estimated timescales & costings. During the initial consultation, they were very professional and approachable, and certainly had the skills we required. URM’s consultant provided us with details of the work they had completed before & we felt confident to pursue the work with them. We were on a tight deadline for court and URM were confident that they could provide the services we required in a timely manner. The logistics of sending a large amount of confidential documents were easy to navigate and straightforward. We were unable to very accurately gauge how much work was required, however URM’s Team supported us with this and maintained regular contact regarding their progress and addressed any concerns they had. When we needed to contact them, they were prompt with their responses. The work did take longer that envisaged, however that was due to the amount of work that we, as clients, were unable to accurately identify would be required. We did, however, meet the deadline for court. I would certainly use the services of URM again & if possible would work with same team. The services are not cheap, however redacting sensitive information is a skilled task and, therefore, having a professional complete this work is priceless.

Without doubt, URM helped us to achieve our planned objectives a lot sooner than expected. The engagement was a huge success and couldn’t have gone any better.

Without URM, Havas People would not of achieved its certification goals.

URM were super helpful and knowledgeable, talking and walking me through each one of the tests and providing some useful information on security and how to improve things in the future.