A minor nonconformity is a single or non-critical failure of the ISMS, whereas a major nonconformity is a more systematic or critical failure of a process or key elements of the management system. If your organisation is attempting to gain third-party certification, a major nonconformity may prevent this certification from being granted. However, once your organisation has achieved certification a finding of this nature may result in the suspension of your certification in certain circumstances.
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Our URM consultant was really thorough, genuinely helpful and contributed real value literally within the first few minutes of our session by pointing out some (not-so-obvious) details of the new version of ISO 27001 that we hadn't been aware of until then. He then proceeded with a very well-prepared run-through and explanation of the controls in scope for our upcoming internal audit. Definitely a highlight and overall, very positive experience for us!
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