The process of conducting an audit typically involves the ‘check’ element of the Plan-Do-Check-Act continuous improvement cycle, though additional guidance is contained in a supporting guidance Standard, ISO 19011. This Standard provides guidance on planning the audit programme, the preparatory activities, the conduct of the audit, subsequent reporting and follow-up actions, and the closure of the audit. Guidance is also provided within ISO 19011 on the principles of auditing and the competence of auditors. (URM has delivered a number of webinars covering all stages of the audit process and recordings can be found here)
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The partnership approach URM takes is genuine. Our relationship with URM is not hard-nosed or overly commercialised, and feels much closer to a partnership arrangement than any other security consultancy providers we have worked with. If we had a new piece of work that we needed external help with, URM would be our first port of call for assistance.
CISO at University of Surrey
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