The process of conducting an audit typically involves the ‘check’ element of the Plan-Do-Check-Act continuous improvement cycle, though additional guidance is contained in a supporting guidance Standard, ISO 19011. This Standard provides guidance on planning the audit programme, the preparatory activities, the conduct of the audit, subsequent reporting and follow-up actions, and the closure of the audit. Guidance is also provided within ISO 19011 on the principles of auditing and the competence of auditors. (URM has delivered a number of webinars covering all stages of the audit process and recordings can be found here)
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The whole gap analysis process was very informative for all departments of the business. Our URM consultant was great at explaining the SOC2 audit process and what evidence may be required for each area. As a business, it has really assisted us in our implementation strategy and improving our compliance programme as a whole.
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