The process of conducting an audit typically involves the ‘check’ element of the Plan-Do-Check-Act continuous improvement cycle, though additional guidance is contained in a supporting guidance Standard, ISO 19011. This Standard provides guidance on planning the audit programme, the preparatory activities, the conduct of the audit, subsequent reporting and follow-up actions, and the closure of the audit. Guidance is also provided within ISO 19011 on the principles of auditing and the competence of auditors. (URM has delivered a number of webinars covering all stages of the audit process and recordings can be found here)
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It’s one thing having the required technical knowledge, it’s another thing for a consultant to apply that knowledge to the context of our organisation. To use a sporting analogy, we view cyber and information security as a marathon not a sprint. I am not a believer in doing everything all at once. Our approach has been risk based and incremental, remediating our biggest risks first before moving on. I believe this approach is far more sustainable and effective. And URM’s consultants fully understand this and are very pragmatic and tailored in their guidance and advice. They know we are not implementing ISO 27001 purely for the certificate, but more as a framework for continual improvement, and at a pace where new systems and processes can be fully understood and absorbed by our team and be business as usual.
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