If you do not pass and gaps are identified, you are provided with 2 working days to address any gaps (e.g. change any simple issues with your network and policies).
You can then update your answers and the assessor will review your responses. You will not be charged for this reassessment, but if this subsequent application is unsuccessful, you will need to make a fresh application and pay for the whole assessment fee.
The speed of response from our URM Account Manager was stunning, and the speed and helpfulness of our assessor was very impressive.
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We want to pass on our thanks to our URM assessor for helping us with the assessment. He made it really very straightforward for us during the remote sessions and during the follow ups to understand what we needed to do to remediate the issues and obtain the certification. He understood our setup and gave us relevant advice, it was a pleasure working with him.
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