Pros include impartiality, knowledge of the Standard and expectations of certification body assessors, auditing expertise and qualifications, experience of auditing other similar organisations, and availability.
Cons include less organisational knowledge, (although this could sometimes be considered an advantage as it is less likely that assumptions will be made ) and cost.
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Without doubt, URM helped us to achieve our planned objectives a lot sooner than expected. The engagement was a huge success and couldn’t have gone any better.
Group IT Director, UK Mail
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