Pros include impartiality, knowledge of the Standard and expectations of certification body assessors, auditing expertise and qualifications, experience of auditing other similar organisations, and availability.
Cons include less organisational knowledge, (although this could sometimes be considered an advantage as it is less likely that assumptions will be made ) and cost.
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I thought the training was very good. It was clear and logical. The trainer was very knowledgeable, approachable and friendly, which makes it easy to stop and ask questions or to clarify a point. I was particularly impressed by his explanation of why we need to be mindful of the language we use and what the standard is actually asking for; most of it is common sense, but understanding what it actually means and what is required is key, so that really resonated with me.
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