Pros include impartiality, knowledge of the Standard and expectations of certification body assessors, auditing expertise and qualifications, experience of auditing other similar organisations, and availability.
Cons include less organisational knowledge, (although this could sometimes be considered an advantage as it is less likely that assumptions will be made ) and cost.
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We were incredibly impressed with our consultant’s attention to detail during the reworking of many documents and the in-year assessment last month. He stood up and had his finger on the pulse and was a great help. He is liked by our team, and we look forward to a long working relationship with him.
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