Pros include impartiality, knowledge of the Standard and expectations of certification body assessors, auditing expertise and qualifications, experience of auditing other similar organisations, and availability.
Cons include less organisational knowledge, (although this could sometimes be considered an advantage as it is less likely that assumptions will be made ) and cost.
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The course was educational but fun, everyone was engaged, and I believe all who attended would now be able to complete an internal audit. The trainer would be our first choice of a tutor for our next ISO training.
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