To maintain consistency in internal auditing, organisations should implement an internal audit process which clearly sets out the steps to be followed during an audit. This could include:
- Requirements for competency - for example, having undertaken certain training or experience
- Opening and closing meetings - this could include an agenda of items to be discussed to ensure the auditor and auditees have the same understanding, and that any audit findings are discussed at the end of an audit
- Audit report template - this way audit findings and observations can be consistently reported on
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Our URM consultant was really thorough, genuinely helpful and contributed real value literally within the first few minutes of our session by pointing out some (not-so-obvious) details of the new version of ISO 27001 that we hadn't been aware of until then. He then proceeded with a very well-prepared run-through and explanation of the controls in scope for our upcoming internal audit. Definitely a highlight and overall, very positive experience for us!
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