We have seen an increased focus on the General Data Protection Regulation (GDPR) by certification body (CB) assessors when conducting ISO 27001 audits. In the past, assessments typically focused on whether organisations were registered with the Information Commissioner’s Office (ICO), whether they were complying with the ‘Privacy and protection of personally identifiable information’ (ISO 27001 Annex A control 18.1.4), and whether they had developed and implemented a legal and regulatory register and a data protection policy.
However, since the GDPR came into force, we have seen an expectation from CBs, understandably, for a more robust approach where:
- The GDPR is referred to in the stated ‘risks and opportunities’ (ISO 27001 Clause 4 and 6.1.1) and whether the organisation needs to take action under Article 3 (main establishment/territorial scope)
- The GDPR is taken into account under ‘Planning’ (ISO 27001 Clause 6)• Resources (and competencies) are assigned /made available to the data protection officer (DPO) role under ‘Support’ (ISO 27001 Clause 7)
- A process is defined for dealing with all types of data subject requests (ISO 27001 Annex A Control 18.1.4) and the data subject access request (DSAR) process in particular
- An information security breach process includes steps for notifying the ICO, i.e., ‘Reporting information security events’ (ISO 27001 Annex A, A.16)
- Data transfers to non-UK and non-EEA countries are addressed within ‘Supplier relationships’ controls (ISO 27001 Annex A, A.15 controls) and contracts. This links back to risks and opportunities (ISO 27001 Clause 6.1) in terms of the impact of the ECJ’s ruling in the Schrems II case and the use of the ICO’s International Data Transfer Agreement (IDTA) and the EU standard contractual clauses (SCCs), and whether these are sufficient, particularly to cover onward transfers within the supply chain. The IDTA, the EU clauses and the SCCs’ Annex II commitments to security measures should also be formalised to safeguard internal, inter-group transfers
- Security and privacy (i.e., privacy by design and default) are considered under ‘System acquisition, development and maintenance’ controls (ISO 27001 Annex A, A.14 and A.6.1.5)
- Personal data retention periods are specified under ‘Protection of records’ (ISO 27001 Annex A, A.18.1.3).
Whilst it can be argued that all of the above measures are appropriate and part of adequate and sensible planning, it does represent a significant step change in the expectations of the CBs.
URM can offer a host of consultancy services to improve your DP policies, privacy notices, DPIAs, ROPAs, privacy notices, data retention schedules and training programmes etc.
By attending URM’s online BCS Foundation Certificate in Data Protection course, you will gain valuable insights into the key aspects of current DP legislation including rights of data subjects and data controller obligations.
If uncertain, URM is able to conduct a high-level GDPR gap analysis which will assist you understand your current levels of compliance and identify gaps and vulnerabilities.
URM answers key questions around data transfer impact assessments (DTIAs), providing detailed guidance on the best practice approach to conducting them.
Let’s face it, there is nothing straightforward or simple about responding to a data subject access request (DSAR).
URM’s blog reviews ICO enforcement activities for the 1st half of 2024, highlighting trends & shifts in how it enforces against data protection breaches.